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Case Study

Naples High-Touch Project Oversight

Mid-project intervention that preserved budget, schedule, and client relationship.

Key Outcomes
$67K Change Orders Audited
Budget Preserved
Relationship Retained
Naples High-Touch Project Oversight
Owner Rep · Naples
SituationThe starting point

A luxury residential developer managing a custom 7,200 sq ft single-family project in Naples. The project was 4 months into construction when River was brought ...

ApproachRiver's method

River entered mid-project: audited existing change order documentation, identified $67,000 in change orders approved without proper scope justification, negotia...

OutcomeWhat was achieved

The project completed 3 weeks behind the original schedule but within the revised budget established after River's audit. The client relationship was preserved....

Situation

A luxury residential developer managing a custom 7,200 sq ft single-family project in Naples. The project was 4 months into construction when River was brought in following a change order dispute with the GC. The client required weekly reporting, budget transparency, and constant quality oversight.

Approach

River entered mid-project: audited existing change order documentation, identified $67,000 in change orders approved without proper scope justification, negotiated a partial credit, brought the GC into a structured change order review process, and established weekly progress reports.

Execution

River entered mid-project: audited existing change order documentation, identified $67,000 in change orders approved without proper scope justification, negotiated a partial credit, brought the GC into a structured change order review process, and established weekly progress reports.

The work that prevents problems is invisible. The work that fixes problems is expensive. River's goal is always the former.

Outcome

The project completed 3 weeks behind the original schedule but within the revised budget established after River's audit. The client relationship was preserved. The developer used River's reporting format as a standard template on their next three projects.

Full project files available to qualified partners under NDA.